Frequently Asked Questions (FAQ)
Welcome to Ross Unlimited! Here are answers to some common questions to help make your shopping experience easier. If you need additional help, feel free to contact us.
1. What products does Ross Unlimited offer?
Ross Unlimited offers jeans, shirts, overalls, and assorted clothing for men and women, including big & tall sizes. You can browse our website to explore the available styles.
2. Do you offer free shipping?
Yes! We offer free shipping on orders shipped within the United States.
3. How long does shipping take?
Orders typically take 1–3 business days to process, followed by an estimated 5–8 business days for transit. Delivery times may vary depending on the carrier and destination.
4. How can I track my order?
Once your order ships, check your shipping confirmation email for tracking information. If you cannot find your tracking details, contact us with your order number.
5. What is your return policy?
Eligible purchases can be returned within 30 days of receiving an online order or purchasing an item in our physical store. Items should meet the conditions outlined in our Return & Refund Policy.
6. How long do refunds take?
Once your return is approved, refunds are processed within 10 business days. Your bank or payment provider may need additional time to display the refund in your account.
7. What payment methods do you accept?
We accept American Express, JCB, Diners Club, Discover, Mastercard, Visa, Apple Pay, and Google Pay. All orders are charged in U.S. dollars (USD).
8. How can I contact Ross Unlimited?
We’re happy to help with questions about products, orders, shipping, or returns.
- Store name: Ross Unlimited
- Email: info@rossunlimited.shop
- Phone: +1 (404) 522-6622
- Address: 366 Flat Shoals Ave SE Unit B, Atlanta, GA 30316, United States