Privacy Policy

1. Welcome to Ross Unlimited

At Ross Unlimited, we respect your privacy and understand that you want to feel comfortable when shopping online. We take the information you share with us seriously and aim to handle it responsibly.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and what choices you have when visiting our website or purchasing our clothing products.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy laws.

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

When you place an order, contact us, or submit information through our website, we may collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Information you include in customer support messages

Payment Information

Payments are processed through the payment methods available at checkout. Depending on the payment provider, your payment details may be collected and processed securely by that provider. We may receive limited payment-related information needed to confirm and manage your order.

Technical Information

When you browse our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and website usage data. This information helps us understand how visitors use our website and identify technical issues.

3. How We Use Your Information

We use information collected through our website for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Arranging shipping and delivery
  • Sending order confirmations and important order updates
  • Responding to questions and customer support requests
  • Managing returns, refunds, and exchanges
  • Maintaining website security and preventing fraud
  • Improving our website, products, and shopping experience
  • Meeting applicable legal, tax, accounting, and regulatory obligations
  • Sending promotional communications where permitted and, when required, with your consent

We aim to collect and use information for purposes that are relevant to your interaction with Ross Unlimited.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep essential website features working, remember preferences, support shopping cart functionality, and understand website performance.

If we use analytics or advertising tools, those technologies may also collect information about how visitors interact with our website.

You can manage cookies through your browser settings. Some cookies are necessary for the website to function, so disabling them may affect certain features.

Where required by law, we will provide appropriate choices or obtain consent before using non-essential cookies or similar technologies.

5. How We Share Information

We may share relevant information with trusted service providers when necessary to operate our business and fulfill your requests. These may include:

  • Payment providers: to process payments and help prevent fraud.
  • Shipping and delivery providers: to deliver orders to the correct address.
  • Website and hosting providers: to operate, maintain, and secure our website.
  • Analytics and advertising providers: where used, to measure website performance or support marketing activities.
  • Professional advisers and authorities: when necessary for legal compliance, business protection, or responding to lawful requests.

We expect service providers handling information on our behalf to use it in accordance with their responsibilities and applicable law.

We may also disclose information in connection with a business transfer, merger, or similar transaction, subject to applicable legal requirements.

6. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to certain personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Request deletion of certain personal information.
  • Obtain a copy of certain information in a portable format.
  • Opt out of certain targeted advertising, personal information sales or sharing, where applicable.
  • Withdraw consent where processing relies on consent.
  • Appeal a privacy request decision where the law provides that right.

These rights are subject to applicable legal exceptions and verification requirements.

To submit a privacy request, contact us using the details below. We may need to verify your identity before processing your request.

If we send promotional emails, you can unsubscribe using the link included in those emails. You may still receive necessary messages about purchases, payments, or other transactions.

7. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, and disclosure.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure. We encourage you to protect your account credentials and contact us if you believe your information has been used without authorization.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

The appropriate retention period depends on the type of information and the reason it was collected. When information is no longer needed, we take reasonable steps to delete it or de-identify it, where appropriate and permitted by law.

9. Children’s Privacy

Our website is intended for a general shopping audience and is not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, such as payment providers. These services have their own privacy policies and practices.

We are not responsible for the privacy practices of websites or services we do not operate. We encourage you to review their policies before sharing personal information with them.

11. U.S. State Privacy Laws

Ross Unlimited operates in Georgia, United States, and may serve customers in other states.

Depending on your state of residence and applicable law, you may have additional privacy rights, including rights to access, correct, delete, or obtain certain personal information and to opt out of specific data processing activities.

We will review and respond to eligible requests in accordance with applicable law. Nothing in this policy is intended to limit any privacy rights you may have under applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how we handle your information.

13. Contact Us

If you have questions about this Privacy Policy, how your information is used, or your privacy choices, please contact us.

  • Store name: Ross Unlimited
  • Email: info@rossunlimited.shop
  • Phone: +1 (404) 522-6622
  • Address: 366 Flat Shoals Ave SE Unit B, Atlanta, GA 30316, United States